Services · Managed websites
On our Business and Managed plans, keeping your website healthy is our job: updates, backups, monitoring, DNS and domain renewals, health checks, domain reputation and SEO/GEO. Email us what you need, or run through it together on a monthly Teams or Zoom call.
What we look after
The invisible jobs that keep a website healthy. They're our day job so they don't have to be part of yours. These come with the Business and Managed plans. Starter is hosting only, for people who'd rather run the site themselves.
CMS, plugin, theme and server updates applied for you.
We apply updates on a schedule, then check the site (pages, forms and checkout) so an update never quietly breaks something. PHP is kept on a supported version. When it needs moving forward, we warn you first.
Daily offsite backups, kept in New Zealand.
Files, database and mail are backed up every night and stay onshore. You'll never have to think about them until you need one. Then it's an email or a phone call and we roll it back.
Uptime and SSL watched around the clock.
If your site stops responding or a certificate is about to lapse, we usually know about it before you do, and we're already on it. Certificates are issued and renewed automatically.
DNS records checked and domain renewals remembered.
One changed record can take your website or email offline, and domains lapse more often than servers fail. We keep a known-good copy of your DNS, check it regularly, and remind you well before each domain is due. The domains stay registered in your name.
Speed, forms, links and security, checked every month.
Beyond "is it up", we check whether it's working: page speed, whether contact forms actually deliver, broken links, outdated plugins and security warnings. If something's drifting, you hear about it in plain English, with a suggested fix.
So your emails land in inboxes, not spam folders.
Your domain's reputation decides whether your quotes and invoices get delivered. We check your SPF, DKIM and DMARC records and look for blocklist listings, then tell you what needs fixing and why.
Found by search engines and by AI assistants.
We set your site up with the best start for search and for AI assistants like ChatGPT, Gemini and Claude. Ongoing SEO/GEO work comes with the Managed plan. More below.
Time each month for advice and website changes.
Business includes 1 hour a month and Managed up to 4 hours: a price update, a new page, a form tweak, or advice on what to do next. Ring or email us in NZ business hours and you'll reach the people who actually run your site.
How we work with you
On our managed plans, the hosting and the website are the same team's job, so there's never an argument about whose side a problem is on. Prefer to run the site yourself? Starter is hosting only, and we're on call at our casual rate when you want a hand.
We build and look after sites in a standard, well-documented way, so moving to another provider is straightforward if you ever want to. We'd rather keep you because you choose to stay.
Standard PHP, MySQL and WordPress, with nothing only we can maintain. Your domain stays in your name, credentials are handed over on request, and if you leave you get a full working copy of files, database and mail.
Some clients never call; they just want it to keep working. Others want a sounding board for every change. Both are normal.
If you'd like to work with us more closely, we'll set up a regular monthly Teams or Zoom meeting to run through changes, results and anything on your list.
Billed monthly on a GST invoice. No setup fee and no lock-in term. Move up or down a plan as your site changes, or cancel with a month's notice.
SEO & GEO
SEO gets your site found in search results. GEO (generative engine optimisation) makes sure AI assistants like ChatGPT, Gemini, Claude and Perplexity can read your site properly and describe your business accurately.
We set every site we look after up for the best advantage. But rankings aren't a one-off job. Getting results takes ongoing work: we look at what your market is doing and what your Google dashboards are showing, then advise you on what to do to get the graph trending upward.
Ongoing SEO/GEO is included on the Managed plan.
Next step
Tell us what you're running and we'll tell you which plan fits, before you commit to anything.